Returns & Exchanges

At D'IYANU, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer easy returns and exchanges within 30 days of delivery for all items in their original, unwashed condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to download and print your prepaid shipping label, or generate a QR code for a printerless drop-off option.

3

Pack and Ship

Securely package your items in the original mailer if possible, attach the return label, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your package, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing